Andrew Batenhorst, Body Shop Manager at Pacific BMW Collision Center shares his perspective on a transition away from a now-antiquated job role that he marks as an obstruction to accurate, safe, comprehensive repair planning. Gain [...]

If you are writing a repair plan in CCC and refinishing a bumper you will be prompted to answer the question “Will the bumper be refinished in a separate procedure from the other panels?” Your [...]

Ben Simmons, Chief Strategy Officer for Gravie shares with the IDEAS Collide audience how consumers have become accustomed to a very low bar in terms of seeing value in their health benefits. Add to that [...]

When reviewing the estimate or repair order, it’s important to be able to identify and understand the types of parts being covered by the insurance company, and what is being replaced on your vehicle by [...]

It’s not uncommon for consumers to add protective coatings or films to try and keep vehicles looking newer longer and protect against chips, scratches, stains, and wear from the elements. But there are a few [...]

https://youtu.be/m2Q5ixfrARw Due to the complexity of the repair and the requirement of highly specialized tools, training, & repair procedures, some manufacturers may restrict the provision of certain structural or safety parts that require specific tooling [...]

https://www.youtube.com/watch?v=_Jg-5IaCXTs After you’ve filed a claim for damage, your insurance company may recommend you to their preferred shops, which participate in their direct repair program (DRP). A DRP is a network of collision repair shops [...]

Receiving safe, proper repairs is one of the most essential parts of seeking out the right repair facility to work with. Many automakers have developed programs to recognize repair facilities that have met specific criteria [...]