What does the "cost of doing business" really mean in collision repair? This week, Kris and Michael break down one of the industry's most debated topics: the difference between general overhead costs and [...]
In this video, Gary and Andy discuss why paint thickness measurements are becoming increasingly important in collision repair. They explain how mil gauges help identify prior repairs, maintain OEM paint specifications, and ensure [...]
Change in a collision repair shop can either create momentum or major pushback. In this conversation, Josh and Andy share real-world lessons on how to successfully lead change inside your business. From switching [...]
Preparing for welding certification starts before a technician ever enters the classroom. In this video, Gary and TJ share practical ways shops can help technicians build confidence and improve results through hands-on practice [...]
Material costs have changed dramatically, and tracking them accurately matters more than ever. In this video, Gary and Barry discuss different approaches to material billing, from traditional multipliers to real-time invoicing systems and [...]
In this video, you’ll hear how pre-alignment can help uncover suspension issues and other underlying problems early, preventing costly delays at the end of the repair. Gary and Andy discuss why pre-alignment is [...]
A successful calibration on the screen doesn’t always mean the job is complete. In this video, Andy and Josh break down what it really means to complete a proper calibration, starting with the [...]
The vehicle delivery is the “moment of truth” in the customer experience. In this video, Kris and Michael talk about how you can elevate your delivery process by scheduling focused pickup appointments, demonstrating [...]
In this video, TJ and Gary discuss the telltale signs technicians should watch for during the weld, such as an erratic arc, porosity, or inconsistent performance, and what those signals may indicate. You’ll [...]
Roll-on primer is changing the way some repair facilities approach efficiency in their workflow. In this discussion, Michael shares how his team learned about and implemented roll-on primer application to support a one-direction [...]
