In this conversation, Kris and Michael discuss a simple but effective approach for managing the constant flow of priorities, requests, and unexpected issues in a collision repair shop. Michael explains how using an [...]
DEG Inquiry 41796 elaborates on modifications for replacement parts. "Please reference the following information from the labor general information section of the procedure pages under Additions to labor time: Rework Parts To fit a particular year [...]
In this conversation, Justin, Barry, and Michael reflect on the mentors, experiences, and lessons that shaped their approach to collision repair and customer service. They discuss the importance of shifting your focus [...]
Starting with 2027 new model year vehicles, MOTOR has updated its labor guide for Radiator Supports: mechanical component R&I/R&R is no longer included in radiator support replacement labor. CCC users must add all attached items—such [...]
In this conversation, Michael is joined by Sean Preston, Managing Attorney with Coverall Law, to discuss who determines if a vehicle is a total loss and what consumers should know when they disagree [...]
Solera Qapter users can apply Multiple Rates (MR) to a single line item. For example, when replacing a quarter panel, Qapter may include a head curtain airbag under the main component classification. You can open [...]
In this conversation, Kris and Michael discuss how effective production meetings can help keep your team aligned, engaged, and focused on the day's goals. They share how their approach has evolved from lengthy [...]
DEG Inquiry 41711 elaborates on replacement quarter panel welded seams and adjacent panel weld zone repair & refinish. "After review, the published Quarter Panel replacement and sectioning estimated work times include grinding, filling, and smoothing the welded [...]
In this week's round table discussion, Justin, Barry, and Michael reflect on the most valuable business advice they've received throughout their careers in the collision repair industry. From treating every customer as if [...]
Solera Qapter DBRM page 38 shares feedback regarding Data Access Fee - "Any fees related to OEM data subscriptions and/or OEM information access are not included in part prices or labor values within Audatex Estimating."
