Quick Tip – Employee Reviews
In this video, Andy and Todd talk about the importance of employee feedback, and looking at different ways to evaluate and have conversation with team members about how they are doing and what they are looking for in their role. This may vary from performance reviews, goal setting and more frequent dialog that can lead to ways in which both the employee and the employer maximize their [...]
Andrew Batenhorst on the Death of the “Estimator” role – IDEAS Collide 2023
Andrew Batenhorst, Body Shop Manager at Pacific BMW Collision Center shares his perspective on a transition away from a now-antiquated job role that he marks [...]
SCRS Quick Tip: Answering the Bumper Prompt in CCC
If you are writing a repair plan in CCC and refinishing a bumper you will be prompted to answer the question “Will the bumper be [...]
Ben Simmons on Health Plans Your Employees Can Love – IDEAS Collide 2023
Ben Simmons, Chief Strategy Officer for Gravie shares with the IDEAS Collide audience how consumers have become accustomed to a very low bar in terms [...]
SCRS Consumer Tip: What is a “CAPA” part?
When reviewing the estimate or repair order, it’s important to be able to identify and understand the types of parts being covered by the insurance [...]
SCRS Consumer Tip: Protective Films and Wraps
It’s not uncommon for consumers to add protective coatings or films to try and keep vehicles looking newer longer and protect against chips, scratches, stains, [...]
SCRS releases new IDEAS Collide video on culture, captured live at SEMA Show
Watch Michael Bradshaw on Culture: The real job market currency Michael Bradshaw, Vice President, K&M Collision presented at the SCRS IDEAS Collide Showcase during the [...]
SCRS Consumer Tip: Parts Restrictions
https://youtu.be/m2Q5ixfrARw Due to the complexity of the repair and the requirement of highly specialized tools, training, & repair procedures, some manufacturers may restrict the provision [...]
SCRS Consumer Tip: What is a Direct Repair Program (DRP)?
https://www.youtube.com/watch?v=_Jg-5IaCXTs After you’ve filed a claim for damage, your insurance company may recommend you to their preferred shops, which participate in their direct repair program [...]
SCRS Consumer Tip: OEM Certified Requirements
Receiving safe, proper repairs is one of the most essential parts of seeking out the right repair facility to work with. Many automakers have developed [...]