SCRS IDEAS Collide: Shaughn Kennedy on developing a build sheet for garage liability coverage
Shaughn Kennedy, Senior Underwriter at SPARK Underwriters shares thoughts around thinking about obtaining insurance in the same way you would blueprint damage. Creating a "build sheet" helps keep what you don't know from hurting your business. Follow as Shaughn talks through how to create a "Build Sheet" of the core coverages needed to protect you collision repair business. Covering key topics like cyber liability, reduction of coverages and the things [...]
SCRS Consumer Tip: Service Mode on Connected Cars
There is a great degree of connected services that help consumers interact and learn from their vehicle. Sometimes, when a connected car is brought in [...]
SCRS Consumer Tip: Social Media is not real life
Social media can be interesting and entertaining, and if you are watching this video, you probably love a goof clip, reel or video! But Mike [...]
SCRS Consumer Tip: What is OEM Certification?
Many vehicle manufacturers have shop certification or recognition programs. Each has its own criteria, but oftentimes the collision repair center has had to invest in [...]
SCRS Consumer Tip: What is a Total Loss?
If your insurance company declares your vehicle a “total loss,” it means they’ve determined the cost to fix it exceeds its actual cash value, or [...]
SCRS Consumer Tip: Check it out! Check me in!
First impressions are a great opportunity to level-set expectations, gain details about how the damage occurred, and gather information that will help with both the [...]
SCRS Consumer Tip: Is the Appraisal Clause Effective?
We’ve previously discussed dispute resolution mechanisms within insurance policies that can aid a consumer instances where the insurance company and repair facility may not see [...]
SCRS Consumer Tip: How to help when insurance says “NO”
Sometimes the bill payer doesn’t acknowledge the processes or costs associated with a repair, and either objects or denies certain necessary costs. In this video, [...]