Quick Tips2021-03-01T16:47:49-05:00

SCRS Quick Tips

SCRS Quick Tip: Customer Authorization vs. Insurance

July 9th, 2026|Comments Off on SCRS Quick Tip: Customer Authorization vs. Insurance

In this conversation, Barry and Sean Preston, Managing Attorney at Coverall Law PLLC, discuss whether a collision repair shop must wait for an insurance carrier's authorization before beginning repairs after receiving a signed repair authorization from the customer. They explain the customer's role in authorizing repairs, the importance of documenting all damage and repair operations, and how unnecessary delays can increase costs and extend repair times. The discussion [...]

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