SCRS Quick Tips
SCRS Quick Tip: The Hidden Cost of Static
In this conversation, Claire Cleland from Static Solutions joins Justin to discuss how static electricity can impact color matching during the refinishing process. Claire explains why static affects plastic and metal substrates differently, how it influences the orientation of metallic flakes in the paint, and why that can lead to darker bumpers, mismatched panels, blend halos, and inconsistent finishes. They also explore how environmental conditions and surface preparation [...]
Quick Tip: Blind Spot Warning
This series is designed to help consumers understand the safety systems and functions potentially found on their vehicles, and considerations those systems may contribute to [...]
Quick Tip: ADAS Systems: Surround View Cameras
This series is designed to help consumers understand the safety systems and functions potentially found on their vehicles, and considerations those systems may contribute to [...]
Quick Tip: Customer Service vs. Customer Experience
It is important to intentionally craft how your business will define and deliver customer service and customer experience. In this video, Andy and Todd discuss [...]
SCRS IDEAS Collide: Alex Crays on increasing the flow of technicians into the industry
SCRS IDEAS Collide: Alex Crays on increasing the flow of technicians into the industry Alex Crays, Auto body instructor at the Career Technical Education Center [...]
SCRS Quick Tip: In-Process Scan
Not all scans are the same, and there is a difference in purpose between a pre-scan, in-process scan and post-scan. In-Process scans are performed after [...]
SCRS IDEAS Collide: Shaughn Kennedy on developing a build sheet for garage liability coverage
Shaughn Kennedy, Senior Underwriter at SPARK Underwriters shares thoughts around thinking about obtaining insurance in the same way you would blueprint damage. Creating a "build [...]
SCRS Quick Tip: Phone Protocol
In this video, Mike and Danny talk about how to make a more positive impression on the vehicle owner when answering the phone and interacting [...]
SCRS IDEAS Collide: Tracy Dombrowski on the Culture Code
Tracy Dombrowski, Director of Training for Collision Advice dives into why certain organizations become greater than the sum of their parts while other groups fall short. [...]
SCRS Quick Tip: Vehicle Fluids
Many new vehicle technologies require repair facilities to address vehicle fluids in coordination with the repair. Radar alignment work procedures may require the technician to [...]