SCRS Quick Tips
SCRS Quick Tip: Overcoming Insurance Word Tracks
In this conversation, Michael and Barry discuss the right to choose a repair facility after an accident and the challenges that can arise when insurer recommendations or scripted messaging contradict the consumers' choice or the necessary repairs. They explore how modern vehicle complexity has changed the repair process, why some repair procedures may be questioned by insurers, and the importance of communicating the standard of care established by [...]
Quick Tip: Quality Control Process
Thorough quality control occurs throughout the repair process, not just as a final inspection at the end of the repair. The objective is to ensure [...]
Quick Tip: Parts Mirror Matching
Few things are as frustrating as putting a vehicle back together for delivery to a customer, only to realize a new replacement part that was [...]
Quick Tip: Marketing and Branding
Marketing and branding are ways in which you inspire your customers to take action, and help shape their perspective of your business and services. There [...]
Quick Tip: ADAS Systems: Automatic Emergency Steering
This series was filmed by the Society of Collision Repair Specialists (www.scrs.com) and I-CAR (www.I-CAR.com) to help consumers better understand the safety systems and functions [...]
Quick Tip: Lane Keeping Assist
This series was filmed by the Society of Collision Repair Specialists (www.scrs.com) and I-CAR (www.I-CAR.com) to help consumers better understand the safety systems and functions [...]
Quick Tip: Shaping culture in your business (Part II)
In this series, we will have several different repair centers talk about ways in which they work on their internal support system, and the culture [...]
Quick Tip: Navigating photo-based estimates with your customer
Collision repairers, consumers and insurance companies all face challenges when there is a disconnect between expectations. In this video Kris and Amber talk about some [...]
Quick Tip: Shaping culture in your business (Part I)
Throughout the next year, we are going to have several different repair centers talk about ways in which they work on their internal support system, [...]
Quick Tip: ADAS Systems: Adaptive Cruise Control
This series was filmed by the Society of Collision Repair Specialists (www.scrs.com) and I-CAR (www.I-CAR.com) to help consumers better understand the safety systems and functions [...]