Quick Tip – Internal Process Audit
Many businesses invest time and energy into developing standard operating procedures (SOPs), but may not always realize when they aren’t being followed. Have you designed an audit process to follow internally, to validate that your processes are in place? Part of the job of managing processes is providing the documentation, routine reminders and methods of accountability that will allow the process to function. Erin and Amber talk through [...]
Quick Tip – Employee Reviews
In this video, Andy and Todd talk about the importance of employee feedback, and looking at different ways to evaluate and have [...]
Quick Tip – ADAS Systems: Reverse Automatic Emergency Braking
In this video, Amber and Kurt discuss Reverse Automatic Reverse Braking, which is a part of the Collision Intervention system. Reverse AEB detects [...]
Quick Tip – ADAS Systems: Direct Driver Monitoring
This series was filmed by the Society of Collision Repair Specialists (www.scrs.com) and I-CAR (www.I-CAR.com) to help consumers better understand the safety systems and functions [...]
Quick Tip: Quality Control Process
Thorough quality control occurs throughout the repair process, not just as a final inspection at the end of the repair. The objective is to ensure [...]
Quick Tip: Parts Mirror Matching
Few things are as frustrating as putting a vehicle back together for delivery to a customer, only to realize a new replacement part that was [...]
Quick Tip: Marketing and Branding
Marketing and branding are ways in which you inspire your customers to take action, and help shape their perspective of your business and services. There [...]
Quick Tip: ADAS Systems: Automatic Emergency Steering
This series was filmed by the Society of Collision Repair Specialists (www.scrs.com) and I-CAR (www.I-CAR.com) to help consumers better understand the safety systems and functions [...]
Quick Tip: Lane Keeping Assist
This series was filmed by the Society of Collision Repair Specialists (www.scrs.com) and I-CAR (www.I-CAR.com) to help consumers better understand the safety systems and functions [...]
Quick Tip: Shaping culture in your business (Part II)
In this series, we will have several different repair centers talk about ways in which they work on their internal support system, and the culture [...]