Recent DEG Inquiry on 2015 Lexus GX SUV revealed the importance of utilizing OEM repair information vs 3rd party “published” information without doing current dated information request.

The information currently available by the 3rd party service did not show an updated procedure to reflect the most current available procedure from the OEM. The scenario showed the engine must be R/I for access to replace the steering rack.

When verifying the procedure in the OEM subscription site, the most current OEM procedure from Lexus had been updated NOT requiring the engine to be R/I for replacement of the steering rack.

This could potentially cause labor not required or potentially missing required steps that is not reflected without the correct repair information

The estimating databases are all intended to be used as a GUIDE ONLY – it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair.

You can view this tip and others on the DEG website by clicking here!

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