Managing clear instructions to sublet providers is often one of the most critical aspects in a vendor relationship. Kris and Barry talk through ways they provide documentation, establish clear expectations through service level agreements, and increase successful sublet outcomes by creating clear and concise instructions to establish the expectation.

We hope this helps! Share this video with your colleagues and others in the repair community! To learn more about SCRS or to join as a member, visit www.scrs.com.