Cell phones have become an indispensable part of modern life—but they’ve also created new challenges in the workplace. In this conversation, Kris and Michael explore the delicate balance between using personal devices as essential work tools and managing the distractions they can bring to the shop floor.
They share real-world insights into how collision repair businesses can encourage responsible phone use, support work-life balance, and maintain productivity without alienating their teams. From using phones for documentation and quality checks to setting expectations around personal calls, this discussion tackles an issue every shop faces today.
This video was filmed at the I-CAR Training Center in Appleton, WI.
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