Consistency, culture, and clear standards are essential in the collision repair industry—and training plays a key role in making that happen. In this conversation, Gary and Andy explore how developing Standard Operating Procedures (SOPs) in multiple formats helps employees learn more effectively. Rather than relying only on written instructions, Andy shares how video-based SOPs provide a different type of visual learning and more interactive guidance that resonates with his workforce.

This video was filmed at the I-CAR Training Center in Appleton, WI.

If you found it helpful, be sure to like, share, and comment. If you are using other tools to screen capture, instruct, walk through processes, and include video share those resources in the comments below!  

To learn more about SCRS or to join as a member, visit www.scrs.com