Tracy Dombrowski, Director of Training for Collision Advice dives into why certain organizations become greater than the sum of their parts while other groups fall short. This session answers the question based on concepts presented in the Culture Code by Daniel Coyle and applied to the collision repair industry. Organizations can develop a healthy group culture that promotes interconnection, teamwork, and consistency by focusing on three foundational concepts: safety, vulnerability, and purpose. Learn the key attributes and benefits of each concept, the consequences of ignoring them and how to implement them in your workplace.
Want to see more from Tracy? Check out her session on Phone Etiquette and the Power of Mystery Shopping https://rde.scrs.com/p/2023-rd8.
The IDEAS Collide Showcase features fast-paced presentations designed to stimulate thought, innovation, and resolution of business challenges with brash, outspoken, and provoking concepts from thought leaders both in and out of the industry. This presentation was delivered during the 2023 SEMA Show, and put the spotlight on individuals and companies with topics that rattle the status quo, and ambitious ideas that could have a transformative effect on the industry. Hit the thumbs up to subscribe and be notified as more IDEAS Collide sessions are released and visit https://rde.scrs.com for more Repairer Driven Education sessions from SCRS.
