Change in a collision repair shop can either create momentum or major pushback. In this conversation, Josh and Andy share real-world lessons on how to successfully lead change inside your business. From switching paint lines and software systems to improving communication and team buy-in.
They also discuss why involving your staff early matters, the mistakes that can derail change initiatives, and how empowering team members creates stronger adoption of new processes.
These videos were filmed at the I-CAR Training Center in Appleton, WI.
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