DEG Inquiry 20445 response from CCC – “An on-the-spot evaluation must be performed and agreed upon by both estimators to apply an estimated work time for the additional prep that needs to be done for ceramic application coated vehicles.”

DEG Inquiry 20475 response from Audatex – “Any additional effort to prepare a factory painted panel for refinish that has Ceramic clear coat is NOT INCLUDED. The refinish time is strictly based on the new e-coat part preparation.”

DEG Inquiry 20476 response from Mitchell – “Our research shows that there are no additional processes used in the application of ceramic clear. In regards to ceramic clear being hard to sand, Mitchell refinish times are for new and undamaged parts so difficulty in sanding would not apply. The specific vehicle manufacturer recommendations should be followed when refinishing a vehicle that originally came with ceramic clear on it.”

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