Recent DEG Inquiry 16791 addresses when an headliner “lowering” operation is included with another component labor operation time that “If the repair facility decided to remove the headliner rather than raise/re-lower, that would require an on the spot evaluation and manual line entry.
MOTOR cannot predict how many times the shop would need to raise/lower the headliner during a given repair scenario. If the repair scenario requires that to be performed more times than called for in the OEM repair procedure, that would require an on the spot evaluation and manual line entry.”
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