Vehicle repair customers encouraged to check policies for appraisal clause

In the latest Consumer Tip video from the Society of Collision Repair Specialists (SCRS), board members discussed the right to appraisal — a commonly available option for policyholders who may not know it exists. If [...]

2023-10-10T13:50:16-04:00October 10th, 2023|RDN News Feed|

MEMA: Ongoing UAW strike, border issues are impacting vehicle suppliers

MEMA Original Equipment Suppliers says a survey of its members found that nearly 30% have laid off employees as a result of the ongoing UAW strike against Ford, General Motors, and Stellantis. Its Sept. 29 [...]

2023-10-10T13:49:45-04:00October 10th, 2023|RDN News Feed|

Merits of doing more with less highlighted amid talent shortage

The ongoing skilled trade shortage has forced repair facilities to do more with less, and until the industry develops a solution to attract and retain more technicians, facilities have found themselves struggling to keep up [...]

2023-10-10T13:49:14-04:00October 10th, 2023|RDN News Feed|

FCA gateway unlock now available on 7111 tablet

Innova Electronics Corp.’s 7111 Smart Diagnostic System (SDS) tablet can now access Fiat Chrysler Automobiles U.S. (FCA) through AutoAuth. Repair centers and/or individual technicians that register for AutoAuth access will unlock FCA Secure Gateway (SGW)-protected [...]

2023-10-10T13:48:43-04:00October 10th, 2023|RDN News Feed|

Son of woman allegedly killed by ARC air bag inflator pleads for recall

The son of a woman who was allegedly killed by an ARC Automotive air bag inflator rupture pleaded on Thursday for the National Highway Traffic Safety Administration (NHTSA) to recall ARC’s inflators. Jacob Tarvis spoke [...]

2023-10-06T13:36:32-04:00October 6th, 2023|RDN News Feed|

As workforce shortage grows, SEMA presentations offer guidance for collision repair facilities

The U.S. workforce has been thinned out by economic growth and now an additional 3 million employees are needed to keep pace, according to a University of Tennessee economics professor who spoke during the Council [...]

2023-10-06T13:36:01-04:00October 6th, 2023|RDN News Feed|

Insurance agents shopping around more for better rates amid ‘market churn’

Based on new J.D. Power research findings, P&C independent insurance agents are increasingly frustrated with rising carrier premiums and, instead of telling their clients first, they’re shopping for better rates ahead of policy renewals. Not [...]

2023-10-06T13:35:30-04:00October 6th, 2023|RDN News Feed|

Proactive approach in determining totals could save time & money

In a world of ever-increasing backlogs, work in process, and mounting costs from parts, materials, and operational requirements, well-informed decisions on obvious vehicle outcomes can help eliminate administrative waste and cost from an already overburdened [...]

2023-10-06T13:34:59-04:00October 6th, 2023|RDN News Feed|

‘Who Pays for What?’ survey finds more than one-third of repairers aren’t charging for test welds

The latest “Who Pays for What?” survey has flagged test welds as an area where 37% of collision repairers never sought reimbursement, leading to questions about whether the procedure is even being performed at the [...]

2023-10-06T13:34:28-04:00October 6th, 2023|RDN News Feed|

CFA calls out insurers for ‘exorbitant’ CEO compensation

As insurance rates spiked throughout the U.S., executives leading 10 of the nation’s personal insurance companies raked in “massive salaries, bonuses, and other payments,” according to a new Consumer Federation of America (CFA) review. CFA [...]

2023-10-06T13:33:57-04:00October 6th, 2023|RDN News Feed|
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