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‘One giant body shop’: Caliber talks segmentation, what traits stay uniform

Caliber Collision on Tuesday described a vision of treating a market as “one giant body shop” instead of numerous individual ones. Supply chain strategy and procurement Senior Vice President Dave Smith presented the Auto Insurance [...]

2020-07-29T07:08:29-04:00July 29th, 2020|RDN News Feed|

See live demo of SCRS ‘BOT’ auto body estimating tool Wednesdays at 2:30 p.m. ET

Repairers curious to see the Society of Collision Repair Specialists’ new Blueprint Optimization Tool in action can tune in each Wednesday at 2:30 p.m. for special live demos, Executive Director Aaron Schulenburg said last week. [...]

2020-07-28T17:38:33-04:00July 28th, 2020|RDN News Feed|

Poll: Shop experiences slightly worse with Allstate Virtual Assist, but app still fast, facilitates negotiation

Repairers polled by the latest “Who Pays for What?” study reported less favorable experiences with Allstate’s Virtual Assist channel — but still overwhelmingly saw better response times on supplements. About 59 percent of the unspecified [...]

2020-07-27T10:38:33-04:00July 27th, 2020|RDN News Feed|
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