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Claims research finds nearly half of policyholder questions about body shops, repair status

Hi Marley’s latest research on car and home insurance policyholders’ FAQs found that poor claims experiences push them to switch carriers and that nearly half of the questions concerned getting vehicles to body shops and [...]

2023-03-15T13:46:52-04:00March 15th, 2023|RDN News Feed|

CCC 2023 Crash Course report explores AI effects on collision claims processes

CCC Intelligent Solutions’ 2023 Crash Course report has been released and, in part, covers how continuing labor shortages impact collision repairs and how to reduce cycle times with CCC by leveraging artificial intelligence (AI) platforms. [...]

2023-03-15T13:45:19-04:00March 15th, 2023|RDN News Feed|

McKinsey: Don’t wait to consider impact of proposed EU data privacy laws on your business

McKinsey & Co.’s latest research on data privacy has found that the European Union’s proposed next regulations following the sweeping General Data Protection Regulation (GDPR), effective in 2018, could have positive impacts on businesses worldwide [...]

2023-03-15T13:44:17-04:00March 15th, 2023|RDN News Feed|

Public insurance adjuster seeks input for repair facility survey

Collision Consulting of Washington (CCOFWA) is performing a survey of repair labor and storage charges within the state. It said it plans to use the data to help its clients negotiate fair insurance claims. The [...]

2023-03-15T13:43:46-04:00March 15th, 2023|RDN News Feed|

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