The newly opened Allstate Auto Lab will allow claims specialists to observe repair technicians in a dedicated “negative-pressure” demonstration area, according to a press release.  Claims adjusters will also gain hands-on experience with 22 vehicles [...]

A lawsuit against State Farm alleging claim underpayment has been revived on appeal in New York. State Farm argued it didn’t breach the policy in question because, under the policy terms, it paid the plaintiff [...]

U.S. Sens. Elizabeth Warren (D-Massachusetts) and Josh Hawley (R-Missouri) sent letters to executives of State Farm, Allstate, USAA, Farmers, Liberty Mutual, and American Family requesting information about an “unprecedented share of homeowners and auto insurance [...]

Consumer Watchdog, a nonprofit public interest group, has written to California Insurance Commissioner Ricardo Lara, raising concerns that the department is considering raising the maximum profit insurance companies can build into auto, home, and other [...]

Society of Collision Repair Specialists (SCRS) members can now receive flexible access to the Skillveri Chroma, a mixed reality (MR) spray painting simulator, through an exclusive rental program.  The member benefit lets SCRS collision repair [...]

Ford has released an updated ADAS Job Aid outlining component descriptions, locations, and calibration requirements.  “Many Ford vehicles feature Advanced Driver-Assistance Systems (ADAS) designed to warn drivers and help mitigate hazards,” the document states. “Removal, [...]

Brand loyalty held strong amid affordability challenges and economic volatility this year, averaging 50.2% across all nameplates and segments, up from 49% last year, according to the JD Power 2026 U.S. Automotive Brand Loyalty Study. [...]