American Family recently announced it would pay all employees a minimum hourly rate of $20, giving more than 10 percent of the group’s employees a raise. The pay floor increase also affects employees at subsidiaries The [...]
CRASH Network on Thursday revealed the results of its 2020 insurance industry “Report Card,” which used polling data from more than 1,000 auto body shops to reveal which carriers treat consumers best during a claim. [...]
Body shops seeking to explain a higher repair bill to consumers can draw upon a new Consumer Reports article explaining both the need for pricier ADAS calibrations and the way such systems can complicate formerly [...]
Eight of the nation’s largest insurers consistently pay for calibrations, including resets of occupant sensing systems, according to the latest “Who Pays for What?” study. However, despite 79 percent of shops reporting insurers paying for [...]
The Database Enhancement Gateway, which allows repairers and insurers to make inquiries and suggestions of the estimating providers at no cost, offers weekly tips for repairers on the Audatex, Mitchell and CCC programs online and through the Society of Collision Repair Specialists’ email list. [...]
Cadillac said Tuesday the 2021 Cadillac CT4, CT5 and Escalade coming later this year will feature an upgraded version of the hands-free driving system “Super Cruise” able to change lanes by itself upon request. “This [...]
Though he suggested insurers would be smart to defer to OEMs on claims, insurance consultant and former USAA Vice President Jimmy Spears suggested last fall automakers might want to defer to insurers on underwriting. A [...]
An “absolute battle and positioning” between OEMs and insurers is underway today, but carriers who accept automakers having a role in a loss will be in a better position, consultant and former USAA Assistant Vice [...]
Major Tier 1 supplier BorgWarner announced Tuesday it would buy fellow Tier 1 Delphi in a $3.3 billion all-stock deal BorgWarner said would create a “leader in electrified propulsion systems.” BorgWarner ranked No. 22 on [...]
AASP-MA Executive Director Evangelos “Lucky” Papageorg earlier this month “strongly” requested state lawmakers support the proposed “Right to Repair” expansion, arguing that granting independent shops that information would improve cycle times. The Massachusetts Joint Committee [...]
