Subaru introduces surprise audits for certified shops, studies NPS, cycle time

Subaru recently changed its certification agreement to add an unannounced check alongside the audit with advanced notice, national wholesale parts manager John Lancaster said last week. The surprise audit will focus on quality control, Lancaster [...]

2020-04-15T07:08:36-04:00April 15th, 2020|RDN News Feed|

Colo. body shop: It was ‘honor and privilege’ to support DEG as Gold sponsor

Calling it a “no brainer,” Denver, Colo.-based Nylund’s Collision Center has joined the ranks of the Database Enhancement Gateway’s Gold sponsors. The DEG offers a free way for collision repairers and insurers to ask questions about [...]

2020-04-14T14:09:06-04:00April 14th, 2020|RDN News Feed|

Honda issues chip protection information for auto body shops

A March 2020 Body Repair News provides repairers advice on chip protection for Honda vehicles, including a rule of thumb for anti-chip primer if the substance’s manufacturer lacks one. “Stone chips are a leading cause [...]

2020-04-14T11:53:38-04:00April 14th, 2020|RDN News Feed|

Controversy over business interruption insurance arises during COVID-19 coronavirus pandemic

Collision repairers considering a business interruption insurance claim in light of the COVID-19 coronavirus should check their policy and talk to their carrier. A recent controversy over the coverage suggests some insurers might resist such [...]

2020-04-14T07:10:53-04:00April 14th, 2020|RDN News Feed|

New Honda bulletin gives corrosion protection advice

Honda last month offered collision repairers “some corrosion protection guidelines that supplements the body repair manual,” including instructions for significant usage of cavity wax, seam sealers and 2K epoxy and urethane primer. The OEM also [...]

2020-04-13T20:55:20-04:00April 13th, 2020|RDN News Feed|

Supply chain and COVID-19: shops discuss changes; Uni-Select says some sites closed

Independent shop owners from New Jersey to California on Tuesday called their supply line of auto parts and shop materials largely intact despite the national COVID-19 coronavirus response. Of course, the situation is rapidly changing. [...]

2020-04-10T12:53:28-04:00April 10th, 2020|RDN News Feed|

Supply chain and COVID-19: shops discuss changes; FinishMaster parent says some sites closed

Independent shop owners from New Jersey to California on Tuesday called their supply line of auto parts and shop materials largely intact despite the national COVID-19 coronavirus response. Of course, the situation is rapidly changing. [...]

2020-04-10T12:38:40-04:00April 10th, 2020|RDN News Feed|

Virtual claims: Allstate projects heavy usage; SCA says more work for IAs

We’ve encountered a few tidbits regarding virtual claims handling amid the COVID-19 coronavirus pandemic that we thought would interest readers. Here’s our reporter’s notebook on the topic: Allstate: 90%+ claims using virtual tool Allstate on [...]

2020-04-10T12:09:21-04:00April 10th, 2020|RDN News Feed|
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