The Collision Industry Conference Vehicle Data Access, Privacy & Security Committee on Thursday proposed five “Golden Rules” aimed at keeping auto body repair information from reaching unwanted sources. Society of Collision Repair Specialists Executive Director [...]
Mitchell told the Collision Industry Conference on Thursday that it wasn’t the culprit when auto body customer vehicle information makes its way to CARFAX. “Mitchell has never” shared U.S. data with the vehicle history company, [...]
The Ford Bronco returns for the 2021 model year with a new generation sporting significant levels of aluminum and steel, the OEM confirmed last week. “The doors, hood and fenders are aluminum, along with the [...]
The free virtual NORTHEAST will run the same hours as the originally scheduled live event Aug. 21-23, the Alliance of Automotive Service Providers of New Jersey announced Monday. The associated Collision P.R.E.P. educational sessions will [...]
Voters on Monday selected one incumbent and two newcomers to serve the auto body repair industry on the Society of Collision Repair Specialists board for the next three years. Board member Amber Alley, general manager [...]
I-CAR said Wednesday its first vote to fill its newly streamlined board elected or re-elected two OEMs, two repairers, a college president, and two vendor representatives to the body. The inter-industry educational organization in 2019 [...]
For the first time in at least 21 years, an auto insurer’s website mattered more than a human agent to satisfaction with carrier interactions, J.D. Power reported last month. The online customer experience accounted for [...]
CCC this month examined a couple of trends with ramifications for repairers hurting for business during the COVID-19 economy. Auto appraisal volume tracked by CCC found June repairable vehicle appraisals at 25.7 percent of June [...]
J.D. Power last month said consumers were “least likely to renew their policies when part of an insurance claim is denied.” The data indicates consumers and body shops have leverage when an insurer refuses to [...]
General Motors collision manager John Eck on Monday said the automaker is working on adjusting its requirement for an “extremely labor-intensive” and invasive set of inspections following all crashes. However, until the OEM releases new [...]
