Caliber this summer described a quality control process including OEM procedures, repair planning, “two sets of eyes” on every structural repair and visits from VeriFacts. “We’re happy to share this process with the rest of [...]
Reduced OEM output of new vehicles and other factors related to COVID-19 might have prompted the current skyrocketing used vehicle costs. However, a CCC analyst earlier this month said the gains might not lead to [...]
A automotive claims consultant earlier this summer blasted the suggestion that the definition of a safe and proper repair was subjective. A written question submitted to a virtual Reuters Events’ Auto Insurance USA 2020 panel [...]
The Alliance of Automotive Service Providers of New Jersey last month offered repairers and consumers a defense against insurers attempting to force Garden State non-DRP shops to match DRP terms. Carriers might cite New Jersey 17:33B-36.1, [...]
Significant weather events helped keep work coming in to body shops during an August that opened with less traffic on the road, according to CCC. Overall, repairable auto appraisals last month fell 14.9 percent below [...]
Typically, the National Auto Body Council’s Recycled Rides efforts involve collision repairers securing parts for the restoration project from their own connections. For OEM parts, this would be the local dealership of the vehicle make [...]
The auto and insurance industries continue to see examples of OEMs opening up connected car data to carriers. Honda on Aug. 6 announced Honda and Acura owners with HondaLink and AcuraLink connected cars could opt-in [...]
Research has shown that telematics tracking real-world vehicle activity can turn people into better drivers. A new study from the Insurance Research Council produced similar results — but also found that the improvements might not [...]
The Alliance of Automotive Service Providers of New Jersey late last month encouraged lawmakers to permit consumers to sue auto insurers for violations of the state unfair insurance business practices law. AASP-NJ said Tuesday that [...]
Gerber Collision owner Boyd Group Services last month told investors it had re-entered the mergers and acquisitions game and had resumed spending to upgrade existing facilities. CEO Tim O’Day told an earnings call Aug. 12 [...]
