Wash. auto insurance reform hearing highlights Ore. consumer-friendly appraisal clause rule

A Washington legislative hearing Monday suggested Oregon’s consumer-friendly appraisal clause law as one solution to an imbalance of power between policyholders and their auto insurers. Oregon requires an insurer to pay a policyholder’s appraisal costs [...]

2021-02-12T15:23:32-05:00February 12th, 2021|RDN News Feed|

Fix Network’s ProColor officially expands to U.S. with 3 Calif. shops

Fix Network World on Thursday announced three auto body shops in Southern California had joined its ProColor franchise — the first locations in the U.S. for the two major international collision brands. Fix Network World [...]

2021-02-11T12:38:52-05:00February 11th, 2021|RDN News Feed|

GM ‘Certainty Starts Here’ campaign promotes OEM collision parts, certified shops

General Motors on Wednesday announced a new marketing campaign supporting GM and ACDelco parts brands. “This marketing campaign is the next step in our journey to drive a focused, disciplined strategy for GM’s maintenance and [...]

2021-02-11T11:08:52-05:00February 11th, 2021|RDN News Feed|

Toyota to launch two BEV models, one PHEV in march to 2025 electrification goal

Toyota on Wednesday said it would this year bring two fully battery-electric models and a new plug-in hybrid vehicle to the U.S. for the first time. The OEM, which plans to offer an electrified option [...]

2021-02-11T07:05:18-05:00February 11th, 2021|RDN News Feed|

‘Nightmare’: Wash. consumers, advocates report battles with auto insurers

While insurance industry representatives protested that the auto claims process didn’t need the changes, Washington state residents and consumer advocates on Monday shared insurance war stories and backed reform legislation. One consumer described a unspecified [...]

2021-02-10T16:53:31-05:00February 10th, 2021|RDN News Feed|

Ford: Next-gen 2021 F-150 structural repairs ‘very familiar’ to shops

Ford reassured collision repairers late last year that its next-generation 2021 Ford F-150 shouldn’t present a steep learning curve to repairers trained with the 2015-2020 generation. “They’re gonna be very familiar with the structural repairs [...]

2021-02-10T07:09:04-05:00February 10th, 2021|RDN News Feed|

Former American Family, GEICO adjusters describe emphasis on cost, not safety

Former American Family and GEICO adjusters on Monday described their carriers as focused on cost and indifferent to safety in comments to Washington state lawmakers. Former American Family senior auto damage adjuster Jackson Clemmons and [...]

2021-02-10T07:08:31-05:00February 10th, 2021|RDN News Feed|

Solera: Update improves Qapter AI estimating speed, damage detection

Solera on Monday announced users now had access to an updated Qapter claims platform with improved artificial intelligence. The Audatex parent company said Qapter could now detect damage from images in less than 2 seconds, [...]

2021-02-09T17:16:38-05:00February 9th, 2021|RDN News Feed|

LexisNexis guest column: Predicting claims trends into 2025

Editor’s note: LexisNexis Risk Solutions claims Vice President Bill Brower recently projected in PropertyCasualty360 and Claims Magazine the insurance industry would handle nearly all auto physical damage claims virtually by 2025 — and automate a [...]

2021-02-04T18:53:35-05:00February 4th, 2021|RDN News Feed|
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