A list of complaints raised by dealership service departments in Illinois about their relationship with the car manufacturers when it comes to being paid for warranty work sounded as if they had been written by [...]
CCC Intelligent Solutions said it saw auto claims frequency continuing to increase through the second quarter as travel restrictions eased, though it remains below pre-pandemic levels. The comments came from company CEO Githesh Ramamurthy during [...]
Subaru has updated its position statement on the use of alternative parts with stronger language to clarify the carmaker’s stance on the use of recycled, salvaged, aftermarket and reconditioned parts. “Subaru of America simply wants [...]
Shops certified through Honda’s “ProFirst Certified Collision” program will begin to transition to the “Honda and Acura Certified Collision” program on their next renewal date, the automaker said during an August 12 VeriFacts Automotive Guild [...]
Paint companies have been announcing sizable price increases over the past several months due to “unprecedented” rising costs for raw materials, and recent reports indicate that the costs of raw materials are continuing to rise [...]
By Guest Contributor Editor’s note: The Collision Repairers Association of South Africa’s (CRA) Operations Director Steve Kessel first published this column on August 2, 2021 in Automotive Refinisher, the voice of the African collision repair industry. [...]
BMW announced in a July 26 bulletin a new ordering and approval process for certain carbon fiber parts “to ensure the repair facility purchasing the restricted part is properly equipped and trained to perform the [...]
A proposed class action suit has been filed against the Progressive Corporation in New York federal court accusing the insurer of underpaying total loss claims by applying an arbitrary and deceptive valuation adjustment. The suit [...]
OEM-certified collision repairers anxious for the day when automakers detect a vehicle has been in an accident and automatically offer assistance to the driver – including information on certified body shops – may not see [...]
Technicians will have the option to perform either dynamic or static aiming of the behind-the-windshield camera on the 2022 Honda Civic thanks to the vehicle’s new driving support system. The change is one of the [...]
