The National Association of Insurance Commissioners (NAIC) insurance complaint data shows that the No. 1 complaint from insurance policyholders is claims handling delays and that all of the top five most complained about insurance processes [...]
Young drivers are concerned about the use of telematics by auto insurers, even as voluntary enrollment in data-driven premium plans has grown, a survey of drivers under 30 in the United Kingdom has found. The [...]
More than 126,400 Mercedes-Benz vehicles, model years 2018-2021, have been recalled due to a software error that causes rearview cameras not to function. While the National Highway Traffic Safety Administration (NHTSA) says only eight vehicles [...]
A lawsuit filed against USAA by auto insurance policyholder Philip Johnson in California alleges the company has “scored a windfall” of profit throughout the COVID-19 pandemic by continuing to “charge and collect excessive premiums” in [...]
The Inter-Industry Conference on Auto Collision Repair (I-CAR) has created an optional technician role for repairing advanced driver assistance systems (ADAS) technologies. The new role will create a new career path for repair professionals and [...]
The National Automobile Dealers Association (NADA)’s “2021 Annual Financial Profile of America’s Franchised New-Car Dealerships,” written by Chief Economist Patrick Manzi, states dealers are “all-in” on EVs with sales on the rise last year. The [...]
Nissan this week demonstrated a next-generation driver assistance system that it says will use lidar, cameras and radar to dramatically increase its vehicles’ ability to maneuver around moving obstacles at speeds of up to 80 [...]
Declaring that the state’s auto body labor rates “must be addressed” after more than three decades of inaction by auto insurers, a Massachusetts commission has recommended a number of potential solutions, including several pending bills [...]
Collision repair industry icon Steve Morris, described by many as a compassionate mentor and leader, passed away on April 22 at the age of 63. His son, Steve, said the loss was unexpected and the [...]
3M on Monday announced its acquisition of LeanTec’s technology assets. LeanTec, according to 3M, is a provider of digital inventory management solutions for the automotive aftermarket in the U.S. and Canada. 3M stated in a news release [...]
