New research conducted by Hi Marley found that insurance adjusters who engage with customers quickly at the start of the claim are more likely to take an empathetic approach, provide timely service and sustain excellent [...]
A new study by the Insurance Institute for Highway Safety (IIHS) has found that speeding increased during the morning and afternoon commuting hours during the COVID-19 pandemic, and has not returned to pre-pandemic levels. An [...]
Attracting skilled workers, making infrastructure improvements, and addressing supply chain issues are all necessary if the United States is to ramp up battery production to meet growing consumer demand for electric vehicles (EVs), Volkswagen’s top [...]
The U.S. House is considering the first bipartisan and bicameral bill to protect consumer data collection and privacy across nearly all sectors, including automakers and car dealers. A discussion draft on the American Data Privacy [...]
Lucid has opened its 27th North American studio in Denver, Colorado at the Cherry Creek Shopping Center and Tesla may open a new collision center in Cherry Hill, New Jersey. The direct-to-consumer sales model both [...]
Toyota has issued a Collision Repair Information Bulletin (CRIB) reinforcing its position on some key collision repair topics, including the prohibition against the use of heat to straighten body and frame components, and proper welding [...]
Ducker Worldwide states in its June 15 whitepaper that the automotive supply chain is slowly recovering from the effects of the COVID-19 pandemic but “uncertainties remain” due to new geopolitical events within the last 18 [...]
Cambridge Mobile Telematics (CMT) now offers a new way for auto insurers, automakers, rideshare, fleet, wireless, and safety companies to automatically engage with their customers through its DriveWell platform and, in the event of a [...]
Efforts to reopen an aluminum smelter in the Pacific Northwest have run into difficulties over finding a reliable source of renewable energy to power the plant, highlighting the challenge that the aluminum industry faces as [...]
I-CAR now provides new Vehicle and Technology Specific Training (VTST) courses — the majority of which are required for all FCA Certified Collision Care shops. I-CAR is also providing a 15% discount on EV courses [...]
