Suit over crash focuses on technicians’ assurances, failure to address recall

A Mississippi woman has filed suit against Volvo Cars and the dealer that serviced her vehicle, alleging that their negligence led to a “severe life altering accident” in 2021. The suit alleges that technicians assured [...]

2022-09-08T07:00:29-04:00September 8th, 2022|RDN News Feed|

Majority of survey respondents not happy with carrier claim process explanations

Hi Marley analyzed thousands of four-star claim survey responses in its database and identified 1,300 claims in which policyholders relayed issues that, had they been handled differently, would’ve resulted in a higher rating. Of those, [...]

2022-09-07T10:00:28-04:00September 7th, 2022|RDN News Feed|

CMT announces AI-driven platform for ‘proactive claims’

Cambridge Mobile Telematics (CMT) has launched DriveWell Crash & Claims, a new version of its DriveWell AI-driven telematics platform that enables “proactive claims” by providing auto insurers with information about a crash moments after it’s [...]

2022-09-07T08:00:28-04:00September 7th, 2022|RDN News Feed|

Owner of Pa. collision center accused of submitting $426K in falsified claims

The owner of a Pennsylvania collision center has been accused of submitting more than $426,000 in falsified insurance claims between 2014 and 2022. John Paul Reis, 56, owner of the Chalfont Collision Center in Chalfont, [...]

2022-09-07T07:00:29-04:00September 7th, 2022|RDN News Feed|

Industry experts share tips on EV isolation, repair vs. replace, clearing vehicle data & more

Two recent “Quick Tips” videos released by the Society of Collision Repair Specialists (SCRS) serve to fill collision repairers in on electric vehicle (EV) isolation and some useful information for estimators and repair planners. Here’s [...]

2022-09-06T07:01:33-04:00September 6th, 2022|RDN News Feed|

Judge finds Washington insurance commissioner overstepped authority with credit score ban

Washington’s insurance commissioner overstepped his authority when he issued an order temporarily banning the use of credit scoring by the state’s auto and home insurers, a Thurston County Superior Court judge has ruled. Judge Indu [...]

2022-09-06T07:01:00-04:00September 6th, 2022|RDN News Feed|

Judge looks to resolve 2 ‘major outstanding issues’ in Mass. ‘right to repair’ case

The federal judge in the Massachusetts “right to repair” vehicle data access lawsuit has given the parties an opportunity to present “further submissions” related to “two major outstanding issues” raised by the case. Specifically, U.S. [...]

2022-09-06T07:00:30-04:00September 6th, 2022|RDN News Feed|

Collision repair education: Camp, college, career fairs & scholarships

A lot is going on in the world of collision repair education, from a successful apprenticeship program in California to several upcoming career fairs and the recent announcement of collision repair scholarship recipients. Contra Costa [...]

2022-09-05T08:00:31-04:00September 5th, 2022|RDN News Feed|
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