CRASH Network is again offering repairers an opportunity to help consumers understand the differences between insurers by filling out its annual “Insurer Report Card.” The anonymous study asks collision repairers to grade each company they [...]
Solera has launched a virtual auto estimating solution that it says will help auto insurers reduce delays when faced with a high volume of claims, increased staff turnover and rising expense ratios. Called XpertEstimate, the [...]
The automation of the auto claims process is “not as close to complete as the industry once thought,” and “manual appraisals and human judgment remain key to the estimating process,” Mitchell’s parent company, Enlyte, says [...]
The Insurance Institute for Highway Safety is calling on OEMs to equip their pickups with automatic emergency braking (AEB), a class of vehicle that it says presents a “heightened danger” to other road users. Although [...]
An Insurance Institute for Highway Safety (IIHS) side impact test redesigned last year to reflect the effects of a larger, heavier vehicle moving at a higher speed has resulted in poor ratings for four of [...]
Class certification has been granted by a Northern District of California federal judge for a lawsuit against GEICO that alleges the carrier engaged in unfair business practices by failing to provide adequate premium refunds despite [...]
The attorney general for Washington state is investigating auto insurers PEMCO and Progressive for potential race discrimination against the state’s drivers. Both companies use consumer credit histories, or “credit-based insurance scores” derived from a consumer’s [...]
Nearly 200,000 U.S. veterans look for jobs every year after exiting the military and only one in four has a job lined up before leaving the armed forces, according to Pew Research. Retired Sgt. 1st [...]
The use of smartphone apps most or all of the time while driving is widespread, and more prevalent among drivers younger than 50, a new survey by the Insurance Institute for Highway Safety (IIHS) has [...]
Telematics has a long way to go before it can live up to some of the hype surrounding it, members of the Collision Industry Conference’s Future Disruptions committee agreed during a recent presentation. Panelists Frank [...]
