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Settlement reached in class action suit against Allstate over sales taxes

Allstate has agreed to make payments to thousands of its insureds in Pennsylvania to settle a class action lawsuit alleging that the carrier violated state law by failing to include full sales tax in settling [...]

2022-09-09T07:00:28-04:00September 9th, 2022|RDN News Feed|

NHTSA advises OEMs to strike a balance between cybersecurity, ‘third-party serviceability’ of vehicles

The National Highway Traffic Safety Administration (NHTSA) is recommending that the automotive industry strike a balance between the need for cybersecurity and “third party serviceability” of new vehicles, addressing the data access question that is [...]

2022-09-08T08:00:29-04:00September 8th, 2022|RDN News Feed|

Suit over crash focuses on technicians’ assurances, failure to address recall

A Mississippi woman has filed suit against Volvo Cars and the dealer that serviced her vehicle, alleging that their negligence led to a “severe life altering accident” in 2021. The suit alleges that technicians assured [...]

2022-09-08T07:00:29-04:00September 8th, 2022|RDN News Feed|

Majority of survey respondents not happy with carrier claim process explanations

Hi Marley analyzed thousands of four-star claim survey responses in its database and identified 1,300 claims in which policyholders relayed issues that, had they been handled differently, would’ve resulted in a higher rating. Of those, [...]

2022-09-07T10:00:28-04:00September 7th, 2022|RDN News Feed|

CMT announces AI-driven platform for ‘proactive claims’

Cambridge Mobile Telematics (CMT) has launched DriveWell Crash & Claims, a new version of its DriveWell AI-driven telematics platform that enables “proactive claims” by providing auto insurers with information about a crash moments after it’s [...]

2022-09-07T08:00:28-04:00September 7th, 2022|RDN News Feed|

Owner of Pa. collision center accused of submitting $426K in falsified claims

The owner of a Pennsylvania collision center has been accused of submitting more than $426,000 in falsified insurance claims between 2014 and 2022. John Paul Reis, 56, owner of the Chalfont Collision Center in Chalfont, [...]

2022-09-07T07:00:29-04:00September 7th, 2022|RDN News Feed|

Industry experts share tips on EV isolation, repair vs. replace, clearing vehicle data & more

Two recent “Quick Tips” videos released by the Society of Collision Repair Specialists (SCRS) serve to fill collision repairers in on electric vehicle (EV) isolation and some useful information for estimators and repair planners. Here’s [...]

2022-09-06T07:01:33-04:00September 6th, 2022|RDN News Feed|
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