Kia has launched an apprenticeship program to help military veterans become qualified OEM technicians. The year-long apprenticeship will pair Kia retailers with “highly trained and technically accomplished veterans,” the automaker said in a press release. [...]

Four speakers at the Collision Industry Conference (CIC)’s January meeting in Palm Springs said shops and other businesses in the industry need to focus on hands-on training, job placement right out of school, mentorships, employee [...]

Hi Marley’s latest research on car and home insurance policyholders’ FAQs found that poor claims experiences push them to switch carriers and that nearly half of the questions concerned getting vehicles to body shops and [...]

The National Highway Traffic Safety Administration (NHSTA) is reminding drivers of the dangers of ignoring safety recalls in an alert that could also apply to collision repairers. When a car or truck is brought into [...]

Rivian is reconsidering its exclusivity agreement with Amazon, according to reports. The companies joined forces in 2019 in a deal that was meant to see the OEM supply the retail giant with more than 100,000 [...]

CCC Intelligent Solutions’ 2023 Crash Course report has been released and, in part, covers how continuing labor shortages impact collision repairs and how to reduce cycle times with CCC by leveraging artificial intelligence (AI) platforms. [...]

The Society of Collision Repair Specialists (SCRS) has made all of its Repairer Driven Education (RDE) sessions recorded during last year’s Specialty Equipment Market Association (SEMA) show available online. The 2022 RDE pass provides remote [...]

McKinsey & Co.’s latest research on data privacy has found that the European Union’s proposed next regulations following the sweeping General Data Protection Regulation (GDPR), effective in 2018, could have positive impacts on businesses worldwide [...]

Collision Consulting of Washington (CCOFWA) is performing a survey of repair labor and storage charges within the state. It said it plans to use the data to help its clients negotiate fair insurance claims. The [...]