In today’s repair environment, documentation isn’t just important—it’s essential. In this conversation, Josh and Michael discuss the growing need for precise and intentional documentation during vehicle calibrations. From capturing tire pressures and alignment specs to photographing alignment specs, target placement and software screenshots, every detail matters when building a reliable digital paper trail.
Michael shares how his facilities have built structured processes to ensure every calibration step is documented, stored, and easily retrievable—helping protect both the shop and the customer. Learn why thorough documentation isn’t just about compliance, but about professionalism and long-term accountability in modern collision repair.
This video was filmed at the I-CAR Training Center in Appleton, WI.
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