This article has been updated since its initial publication to quote Dave Johnson’s answers to Repairer Driven News’ questions, which were provided after the publication deadline. In the most recent episode of ASE’s “Beyond the [...]
The Insurance Institute for Highway Safety (IIHS) says its new study, based on anonymized cellphone data from Cambridge Mobile Telematics (CMT), shows that more drivers use cellphones before crashes than police reports reflect. The telematics [...]
I-CAR gave $2.8 million in bonuses and other compensation to its eight-person executive team in 2025, ultimately increasing what it spent on the team, including base pay bumps, by 58% from the year before, according [...]
Senate Bill 988, the California Motor Vehicle Glass Act, is headed to Gov. Gavin Newsom for his signature following concurring amendments of both houses of the legislature that include the first-party claimant’s right to choose [...]
An attorney representing State Farm in a California case has apologized after seven AI hallucinations were found in court filings. The AI hallucinations were discovered by attorneys representing the plaintiff, Fa’alagilagi Meni-Siliga, according to reporting [...]
KPA cites the Occupational Safety and Health Administration (OSHA)’s top 10 most frequently cited standards last year to remind collision repairers about volatile organic compound (VOC) risks and testing requirements. OSHA’s respiratory protection standard (29 [...]
CCC and Solera filed multiple comments over the past year opposing language found in proposed versions of a new rule focused on insurance company claims handling recently adopted by the Washington State insurance commissioner. The [...]
Multiple media outlets are reporting on unsealed State Farm documents and email correspondence related to an Oklahoma home insurance claim lawsuit that plaintiffs’ attorneys say prove the insurer is profiting by denying claims. The documents [...]
Ford’s $2 billion renovation of its Louisville Assembly Plant to allow for gigacasting and other production changes is moving forward as planned, according to an Industry Arsenal gigacasting newsletter. CEO Jim Farley announced plans earlier [...]
Twenty-nine percent of auto and home insurance customers use AI tools to research products and coverage, service their accounts, understand coverage before submitting a claim, or shop for a quote or new policy, according to [...]
