A class action lawsuit filed against Safelite Group, owner of Safelite Auto Glass, in California, alleging “agregious violations of consumer privacy and breach of consumer trust,” may not be moving into mediation any time soon. [...]
J.D. Power finds consumers are collecting a historic number of quotes when shopping for auto insurance in its newest U.S. Insurance Shopping Study. The 20-year-study finds that consumers collected an average of three-and-a-half quotes before [...]
John Shoemaker, an industry speaker, retired business consultant, and former BASF Refinish business development manager, shared in April how, over the years, he has helped shops temper paint and materials (P&M) consumption. The key is [...]
The percentage of estimates with a calibration line grew by 31.4% year over year in 2025, according to new data from Mitchell. Mitchell’s data, found in the Enlyte Envision Trends 2026 Report, shows that the [...]
After spending years studying how the human body absorbs the force of vehicle crashes, a new Toyota Collaborative Safety Research Center (CSRC) principal scientist shares his perspective from the center of crash safety research. Zhaonan [...]
Replica and Arity have launched a new platform that provides mobility and pedestrian data for use by public agencies. “Safety Hub also unlocks a level of safety insight never before possible at scale,” a press [...]
The Texas Department of Insurance (TDI) held a public hearing on Tuesday regarding its proposed requirements for a right-to-appraisal (RTA) law that was passed last year, during which most speakers were proponents. SB 458 (98R, 2025) requires [...]
Illinois Gov. JB Pritzker says he plans to sign two bills that will make the property and casualty insurance market more transparent and equitable for consumers. “Too many families have dealt with unexplained, unfair insurance [...]
A new report from CCC Intelligent Solutions shares the latest trends shaping EV sales, vehicles in operation, claims outcomes, and repair economics. EVs now represent 3.7% of the claims mix, while hybrids make up 8.5% [...]
PPG Automotive Refinish is using artificial intelligence to help speed product development for collision repair materials, with company officials saying the technology is helping reduce formulation timelines and energy use in paint shops. Nicole Sinclair, [...]
