During a panel discussion held by the Collision Industry Conference (CIC)’s Estimating & Repair Planning Committee last week shop owners and adjusters agreed repair plans should be made by the shops, not the billpayers, and [...]

The Society of Collision Repair Specialists’ latest “Kool Tools” video is now available and features 11 tools SCRS discovered — some from the 2021 SEMA Show — that they recommend shops use.  Every year, [...]

Toyota has produced a list of recommended procedures technicians need to be aware of when working any of its vehicles that contains a high-voltage battery. The best practices, spelled out in an article recently published [...]

Nearly 8 in 10 car buyers signed up for a free trial of their vehicle’s connected services when it was offered by a dealer, and nearly half converted to a paid subscription when their free [...]

Personal auto insurance continues to move toward a “more concentrated” market, with the 10 largest carriers controlling 76% of the market at the end of 2021, Fitch Ratings said in its recently released “U.S. Personal [...]

Volkswagen’s IQ Drive, a hands-on driver assistance technology introduced in 2021, will be offered as standard or available equipment on all of the OEM’s vehicle lines for the 2023 model year, the automaker has announced. [...]

If you’re a shop owner, your customer’s personally identifiable information (PII) data — everything from full name, home address, email, cell number, VIN, insurance carrier, and more — could be compromised at the hands of [...]

The average length of collision-related rentals was 17.7 days in the second quarter of 2022, a drop of a half-day from the first quarter, but an increase of 4.5 days from the second quarter of [...]

In spite of raising rates by an average of 8.3% in all 50 states, Allstate continues to lose money on auto insurance, according to the company’s second quarter underwriting results. The carrier said it paid [...]