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Our Vision of this
industry is one:
-where
every business within the industry is treated as a
knowledgeable, trustworthy professional worthy of respect,
with every employee, manager, and owner contributing to
insure that their integrity in action and deed is upheld;
-where
every employee has the education and training to provide a
quality, timely repair on every vehicle thereby receiving
the respect of peers, employers, and customers;
-where
every customer receives a quality, timely repair at a fair
and reasonable price by the professionals who made the
repairs as well as the professionals who administered the
claim;
-where
every insurer believes they have received a quality repair
at a fair settlement for quality work in a reasonable
time, and in a respectful manner due any professional
relationship;
-where
all services that are performed are paid for and all
services paid for are performed;
-and
where ethics and morals, respect and appreciation are the
norm not the exception.
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